Privacy policy

This information is provided pursuant to EU Regulation 2016/679.

1. Who we are

Smilenet s.r.l. (P.IVA: 03349370233), with registered office in Villafranca di Verona (37069 - VR), at Via Monte Baldo n. 8, in the person of its legal representative pro tempore (hereinafter also only the "Owner").
Smilenet s.r.l. is the Owner and responsible for the storage and processing of your personal data.
This Policy describes how we process your personal data provided or collected on our digital platforms that provide online services.
For any needs regarding Privacy aspects, you can contact us at the addresses you will find at the end of this document.

2. Types of Data Collected

Among the Personal Data collected by this site, either independently or through third parties, are: Cookies, Usage Data, first name, last name, e-mail address, residential address, contact details, curriculum vitae, unique identifiers of advertising devices. Full details on each type of data collected are provided in the dedicated sections of this privacy policy or by means of specific notices displayed before the data is collected. I

3. Why we collect your data

User Data are collected to enable us to provide our services, as well as for the following purposes:

  • Contact the User;
  • Business management;
  • Applications for job positions
  • Newsletter;
  • Interaction with external platforms;
  • Advertisement;
  • Statistics.

To obtain further detailed information on the purposes of the processing and the Personal Data concretely relevant for each purpose, the User may refer to the Personal Data Processing Specifications section of this document.

4. Legal basis of processing

The legal basis on which we process your personal data may be:
Your personal data are processed lawfully where one of the following legal bases exists:

  • the processing is necessary for the performance of a contract with the User and/or the execution of pre-contractual measures;
  • the User has given consent for one or more specific purposes set out in the relevant section of this document.
  • processing is necessary to fulfil a legal obligation.

5. Refusal of conferment

Unless otherwise specified, all Data requested by this Site are mandatory. If the User refuses to communicate them, it may be impossible for this Site to provide the Services.
In cases where this Site indicates certain Data as optional, Users are free to refrain from communicating such Data, without this having any consequences on the availability of the Service or its operation.

6. How we collect personal data

We collect personal data when you request services or information, when you participate in public forums or other activities related to our digital platforms or other types of interaction with us.
We collect information through various technologies such as cookies. For more information see our Cookies Policy.
A cookie is a small text file stored on your device when you visit a website. Cookies allow your device to be identified. Cookies are used to store status information when you navigate to different pages on a site or return to the site at a later date. Cookies do not contain any personal information nor can they be used to run programs or infect your computer with viruses.

7. Method of processing the data collected

We take appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of Personal Data.
The processing is carried out by means of computer and/or telematic instruments, with organisational methods and logics strictly related to the indicated purposes. In addition to Smilenet s.r.l., in some cases other subjects involved in the organization and management of this Website and of the telematic services connected to it (e.g. system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, professionals and/or IT companies, communication agencies) appointed by Smilenet s.r.l. as Data Processors may have access to the Data. The updated list of Processors can always be requested at the addresses indicated in the Contact Data section of this document.

8. Data security, integrity and retention period

The security, integrity and confidentiality of your personal data are extremely important to us. We have designed and implemented technical, administrative, physical and telematic security measures to protect your personal data from unauthorised access, disclosure, use and modification. We modify our security procedures from time to time to assess their suitability for the latest technology. We retain your personal data for as long as necessary and for the purposes set out in this policy and in the processing log unless the law requires or permits an extension of this period.
We make periodic updates so that the information is always up to date.

9. Transfer of data

Your personal data is transferred, stored and processed by us in accordance with European privacy regulations. We take appropriate measures to safeguard the privacy of your personal data. In addition, when we transfer personal data outside the European Union, we do so to countries that are determined by the European Commission to offer adequate levels of protection, such as Canada; when data is transferred to the United States of America, we apply the so-called 'EU-U.S. Privacy Shield'; and we take steps permitted by EU law to ensure adequate security measures.

10. Rights of the User

The User may exercise certain rights in relation to the Data processed by the Data Controller. In particular, the User has the right to:

  • request confirmation of the existence or otherwise of their personal data;
  • obtain information on the purposes of the processing, the categories of personal data, the recipients or categories of recipients to whom the personal data have been or will be disclosed and, where possible, the storage period;
  • obtain rectification and deletion of data;
  • obtain restriction of processing;
  • obtain portability of data, i.e. receive them from a data controller, in a structured, commonly used and machine-readable format, and transmit them to another data controller without hindrance;
  • object to processing at any time and also in the case of processing for direct marketing purposes;
  • oppose automated decision-making concerning natural persons, including profiling.
  • to request from the data controller access to and rectification or erasure of personal data or restriction of processing concerning him or her, or to object to their processing, in addition to the right to data portability;
  • withdraw consent at any time without affecting the lawfulness of the processing based on the consent given before the withdrawal;
  • file a complaint with a supervisory authority (Data Protection Authority - www.garanteprivacy.it).

11. Contact details

To exercise the User's rights, the latter may address a request to the Controller's contact details set out below:

  • postal address: Smilenet s.r.l., Via Monte Baldo n. 8, Villafranca di Verona, 37069 (VR);
  • e-mail address: info@smilenet.it;
  • certified e-mail address: smilenet@pec.aruba.it
Supporto clienti