Social Connector

How to receive leads generated on Facebook directly by e-mail.

Social Connector is the Smilenet service that allows you to better manage leads from your Facebook campaigns with a goal of generating leads.

What are Facebook Lead Ads campaigns?

Facebook Lead Ads campaigns are a useful tool to directly reach users interested in your offer. In fact, through the use of an interactive form, you can easily collect information such as:

  • Phone number
  • E-mail
  • Car model of interest

If you are already familiar with lead generation campaigns, you know that there are two ways to download the contact list:

  1. The first way is from "Manage Listings." Enter the section of the same name, click directly on the name of your advertisement, in the "Results" column select "+" and proceed with the download from the "Download Results" window.
  2. Another way to download your contacts is from "Publishing Tools." Enter the section directly from your Facebook page. Click on "Contact Acquisition Ad Forms" and then select "Collect Forms." Proceed with the download directly from the contact column.

Unfortunately, these two options can be inconvenient for your BDC: non-direct access to leads inevitably lengthens the contact process and risks losing user interest. In fact, by the very nature of Facebook campaigns and, their ease of lead collection, it is necessary to proceed with timely user contact so as to maintain a high level of attention. In addition, sloppy management can facilitate errors such as duplicate or even forgotten contacts.

Therefore, Smilenet adds a third option:

With the Social Connector, you can receive leads via email. Your BDC will receive the lead directly in the mailbox, without having to log into the platform.

 

How to activate the service?

For information please contact us by filling out the form at support.smilenet.com.

We will get back to you as soon as possible!

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