Instant Interactions
Designing a new user experience for real-time interaction
"Instant interaction" solutions are a Smilenet first, the only company in the automotive industry to use this type of design.
Instant Interactions are buttons that initiate direct and immediate contact with the website visitor and are placed in specific sections of the website corresponding to the different sectors of the dealership. The design methods of the Instant Interactions that Smilenet provides are the result of months of experimentation based on user experience and behavioral logic.
The use of these tools and how they are made available is totally new. In the era of Covid-19, new processes based on immediate interaction between site visitor and Dealer are growing. Communication channels such as Whatsapp Business, Video-Chat, Toll-Free Number, Online Reservation, placed on the SRP (Search Result Page) and VDPs (Vehicle Details Page) engage the user while browsing the site with techniques that stimulate the user to interact and contact the Dealership instantly.
Smilenet designs instant interaction with you in the planning phase of the website using its expertise to increase online sales.